Help & FAQ
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Reclaim is an emotionally supportive AI companion built to help people slow down, tell the truth, process difficult emotions, and stay present in moments when they feel overwhelmed, ashamed, tempted, or alone.
It is designed for the moments between therapy sessions, support group meetings, hard conversations, and everyday life — when someone needs a grounded place to pause and talk honestly.
Reclaim is not a behavior-policing app. It does not monitor your phone, block websites, spy on your activity, or report your behavior. Reclaim is built around presence, emotional capacity, and connection.
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Getting started is simple:
Go to the Reclaim website.
Click Start Talking.
Create an account.
Begin talking with Reclaim.
Once your account is created, you can use Reclaim from your phone, tablet, or computer.
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Reclaim is currently available as a web app, which means you can save it to your phone’s home screen and use it much like a regular app.
iPhone / Safari
Open Reclaim in Safari.
Tap the Share button at the bottom of the screen.
Scroll down and tap Add to Home Screen.
Tap Add.
Reclaim will now appear on your home screen like an app.
Android / Chrome
Open Reclaim in Chrome.
Tap the three-dot menu in the top right.
Tap Add to Home screen or Install app.
Confirm by tapping Add or Install.
Reclaim will now appear on your home screen like an app.
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No. Reclaim is not therapy, medical care, counseling, or clinical treatment.
Reclaim is between-session support. It can be used alongside therapy, support groups, recovery work, trusted relationships, or personal reflection, but it is not a replacement for any of those.
Reclaim is designed to help users feel less alone, organize what they are feeling, practice honesty, and take the next grounded step.
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No. Reclaim is not a crisis hotline, emergency service, or substitute for immediate professional help.
If you are in immediate danger, thinking about harming yourself or someone else, or feel unable to stay safe, please call emergency services or contact a crisis line right away.
In the U.S., you can call or text 988 to reach the Suicide & Crisis Lifeline.
Reclaim can offer grounding and emotional support, but it is not built to handle emergencies or replace trained crisis responders.
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No. Your conversations are private to you.
Therapists do not have access to your conversations inside Reclaim. Reclaim is not a therapist dashboard, monitoring tool, or reporting system.
If your therapist recommended Reclaim, they may encourage you to use it between sessions, but they cannot read what you write unless you personally choose to share something with them.
That privacy matters. Reclaim is built to give people a safe place to practice honesty before they are ready to bring that honesty into real-world relationships.
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No. Reclaim is meant to be a bridge back to real people, not a replacement for them.
Reclaim can help you slow down, understand what you are feeling, and find words for what is happening inside. But real healing still happens through safe relationships, therapy, support groups, accountability, family, friendship, and community.
Reclaim is here to help you practice connection, not avoid it.
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Reclaim is currently a Progressive Web App, often called a PWA.
That means you can use Reclaim through your browser and save it to your phone’s home screen without needing to download it from the App Store or Google Play Store.
This allows us to move carefully, improve the experience quickly, and make Reclaim available to early users during the beta period.
Full App Store and Google Play versions are planned for the future.
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During the beta, Reclaim is free for invited users.
After the beta, Reclaim will move to a paid subscription model. The goal is to keep pricing affordable while also making Reclaim sustainable long-term.
There will also be discounted pricing for users who are referred by participating therapists.
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Reclaim has ongoing costs to operate, improve, secure, and maintain.
Charging a subscription allows Reclaim to keep improving without relying on ads, selling user attention, or building features that pressure people to stay inside the app longer than they need to.
Reclaim is not designed around engagement at all costs. It is designed around support, dignity, and real-world connection.
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You can talk to Reclaim about things like:
urges or temptation
shame
anxiety
loneliness
emotional overwhelm
relationship stress
relapse or slipping
feeling numb
wanting to hide
needing help slowing down
preparing for a hard conversation
You do not need to know exactly what to say. You can simply start with what is real.
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OH SHIT mode is for moments when things feel intense and you need help grounding quickly.
It may be useful during an urge, panic, emotional flooding, shame, or the feeling that you are about to act in a way you do not want to.
OH SHIT mode is not about judgment or punishment. It is there to help you slow the moment down, reconnect with your body, name what is happening, and find the next right step.
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No.
Reclaim does not monitor your phone, track your browsing, block websites, spy on your behavior, or send reports to anyone.
Reclaim is not a policing app. It is a support tool.
The goal is not to control you. The goal is to help you build emotional capacity, honesty, and real agency.
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Reclaim began as a tool for people struggling with porn, sex, and technology addiction.
But many of the same emotional skills involved in recovery — honesty, grounding, self-awareness, vulnerability, and connection — also apply to relationships, parenting, shame, stress, conflict, and hard conversations.
Reclaim can support people in many emotionally difficult moments, while still staying rooted in its original recovery-centered purpose.
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Reclaim is here to support you, not replace the people in your life.
Use it to slow down. Use it to tell the truth. Use it to find the words. Use it to practice staying present.
And when you are ready, bring that honesty back into real connection.